DivvyHQ Pricing FAQs

How does the 14-day free trial work?

Just sign up and see for yourself! ūüėČ No really. Just pick your plan and walk through our simple registration process. We don’t require a credit card up front. After registration, our system will take you directly to your new content dashboard and there’s a ton of help content and videos to get you acclimated.¬†You have 14 days to kick the tires and a member of our team will reach out for more hands-on help. Before your 14-day trial expires, you will be notified by email and prompted within the application to enter your credit card information. When you plug in that info, you’ll be instantly subscribed (and much cooler)!

Is there a discount for non-profits?

Yes. We offer a discount for not-for-profit organizations. Just sign up for the plan that fits your needs and then shoot us an email (contact [at] divvyhq.com) when you’re ready to activate your account. We’ll take care of the rest.

Do I have to sign a contract?

Not unless you want to.¬†Month-to-month pricing is slightly higher than our annual contract pricing, but we get it, you want to go on a few dates first before getting married. Just know that we don’t have commitment issues. We’re all in on long-term, successful content marketing relationships.

What is a “Reviewer”?

DivvyHQ has two types of user seats/licenses: Full Users and Reviewers. Full users will typically be content managers and¬†producers who¬†need to use the application regularly. But we created a special, free/low-cost user type (reviewers) for other internal or external stakeholders who aren’t normal content producers, and just need some visibility into your content schedule. Reviewer permissions are more of the read-only persuasion, but they can still be part of the review, approval and collaboration process.

Is there a cost for new-customer onboarding/training?

Yes. We charge a one-time fee of $1,500 for all new customers. During the first month of our engagement, our content coaches will ensure your DivvyHQ account is molded properly to your content strategy and processes, and that your team is comfortable in a world without spreadsheets. Scary, we know. For more details, check out our Content Coaching Services.

What types of payment do you accept?

Currently we accept Visa, Mastercard, Discover and American Express. We do not accept PayPal. We can also do a P.O. or invoice scenario.

Can I change plans at any time?

In most cases, yes. Within the Account Settings area, you have the ability to change your plan level. However, if you are on an annual contract, you cannot downgrade your plan. Contact your DivvyHQ account representative if you have questions.

If I cancel my account, can I get my content out?

If you choose not to continue using DivvyHQ, make sure to export your data either before your free trial expires or before you close your account. Otherwise, you won’t be able to login to retrieve it and because of our privacy policy, we can’t send it to you. To export your data, log in, go to the “Content” page and click the CSV export or XML export¬†link. Note that these exports will not include file attachments that may have been uploaded.

If you are cancelling a paid plan, we do not prorate payments or issue refunds for a partial month.