Pricing FAQs

How does the 14-day free trial work?

Just sign up and see for yourself! 😉 No really. Just pick your plan and walk through our simple registration process. We don’t require a credit card up front. After registration, our system will take you directly to your new content dashboard and there’s a ton of help content and videos to get you acclimated. You have 14 days to kick the tires and a member of our team will reach out for more hands-on help. Before your 14-day trial expires, you will be notified by email and prompted within the application to enter your credit card information. When you plug in that info, you’ll be instantly subscribed (and much cooler)!

Is there a discount for non-profits?

Yes. We offer a discount for not-for-profit organizations. Just sign up for the plan that fits your needs and then shoot us an email (contact [at] divvyhq.com) when you’re ready to activate your account. We’ll take care of the rest.

Do I have to sign a contract?

Not unless you want to. Month-to-month pricing is slightly higher than our annual contract pricing, but we get it, you want to go on a few dates first before getting married. Just know that we don’t have commitment issues. We’re all in on long-term, successful content marketing relationships.

Are there discounts available for multi-year plans?

Yes. If you are interested in a multi-year discount, please contact us or your dedicated account rep.

Is there a cost for new-customer onboarding/training?

Yes, there is a one-time fee for new-customer onboarding. Once your account is activated, you’ll be introduced to your Account Strategist who will ensure your DivvyHQ account is molded properly to your content strategy and processes, and that your team is comfortable in a world without spreadsheets. Scary, we know. Our typical onboarding engagement includes four, one-hour sessions, scheduled at your convenience. For more details, check out our Services page.

What types of payment do you accept?

Currently we accept Visa, Mastercard, Discover and American Express. We do not accept PayPal (or Bitcoin). We can also do a P.O., invoice/check, or ACH scenario.

Can I change plans and/or users at any time?

In most cases, yes. If you’ve opted for a month-to-month subscription, you can change anything at anytime. Within the Account Settings area, you can upgrade or downgrade your plan level. Within the Team Members area, you can add or delete users. Simple as that. Now if you are on an annual contract, you cannot downgrade your plan or reduce user seats. But you can certainly upgrade your plan or user seats upon request. Contact your DivvyHQ account representative if you have questions.

If I cancel my account, can I get my content out?

If you choose not to continue using DivvyHQ, make sure to export your data either before your free trial expires or before you close your account. Otherwise, you won’t be able to login to retrieve it and because of our privacy policy, we can’t send it to you. To export your data, log in, go to the “Content” page and click the CSV export or XML export link. Note that these exports will not include file attachments that may have been uploaded.

If you are cancelling a paid plan, we do not prorate payments or issue refunds for a partial month.